BackAd cost for each new customer or signup.

Cost Per Acquisition (CPA)

Ad spend divided by attributed conversions.

Overview

CPA is the average ad or marketing cost per attributed conversion. It focuses on the price of volume in paid growth.

CPA is the average marketing or ad cost per attributed conversion.

Definition

Track by channel, creative, and audience. Pair CPA with conversion quality and downstream CAC and payback so spend scales sustainably.

Cost Per Acquisition is the average ad or marketing cost per conversion within a defined attribution window. Track CPA by channel, creative, and audience. Pair CPA with conversion quality and downstream metrics like CAC and payback to ensure paid growth is sustainable.

Formula

Use attributed conversions.

Divide attributed ad spend by the number of conversions within a consistent attribution window.

CPA = Ad spend / # conversions

Example

$5k spend, 200 signups → $25 CPA.

Provide a spend and conversions example and clarify definition of conversion (signup vs customer).

Common pitfalls

Last‑click bias, mismatched windows, and counting low‑quality conversions will distort CPA.

  • Last‑click bias in attribution
  • Mismatched attribution windows
  • Counting low‑quality or non‑customer conversions

Benchmarks

Benchmarks depend on ARPU and CLTV; ensure paid CAC remains viable.

Benchmarks depend on ARPU and CLTV; ensure paid CAC remains viable when scaling.

Notes

Track CPA by channel and creative and pair with conversion quality metrics.

  • Track CPA by channel and creative
  • Pair with conversion quality metrics

Related terms

CPA connects to CAC and conversion rate and informs paid acquisition budgeting.

FAQs

FAQs ask about signup vs customer definitions and proper attribution.

Signup vs customer?

Define conversion consistently.