BackHow many people do what you want after visiting.

Conversion Rate

Share of visitors who complete a target action.

Overview

Conversion rate measures how effectively visits or exposures become target actions. It is the core efficiency metric of the funnel.

Conversion rate is the share of visitors or users who complete a target action within a time window.

Definition

Build consistent conversion definitions, segment by source and intent, and run experiments to remove friction. Improving conversion multiplies acquisition.

Conversion rate measures how effectively you turn visits or exposures into a target action such as signup or purchase. Build consistent definitions, analyze by source and intent, and run experiments to remove friction. Improving conversion multiplies all upstream acquisition efforts.

Formula

Use period counts.

Divide conversions by visitors or exposures in the period and express as a percentage.

CR = Conversions / Visitors × 100%

Example

1,000 visits, 42 signups → 4.2%.

Provide a visits and conversions example to compute CR and discuss intent differences.

Common pitfalls

Counting duplicate conversions, not separating qualified traffic, and comparing across different intents reduce signal quality.

  • Counting duplicate conversions
  • Not separating qualified traffic
  • Comparing across different intents or offers

Benchmarks

Typical SaaS signup conversion 2–8%; checkout conversion varies by pricing model.

Typical SaaS signup conversion 2–8%; checkout conversion varies by pricing and product.

Notes

Use consistent definitions and analyze by source, device, and region to find levers.

  • Build consistent conversion definitions
  • Analyze by source, device, and region

Related terms

Conversion rate ties to CPA, ROI, and funnel health and influences CAC.

FAQs

FAQs ask how to improve CR and how to segment by source and intent.

Improve CR?

Align offer, UX, and intent.